Trusted and Comprehensive Fire Damage Restoration Service

 
 
 
  EXCELLENT  
    
 Based on 50 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Kirsten Banks 
 
2024-08-21
 
 
 Trustindex verifies that the original source of the review is Google. 
My basement was moldy smelling and I called PureOne. Pat came right over and sprayed a natural spray to clean basement and a big machine that is called an air scrubber and he checked for mold. Great service and just what I needed to have peace of mind !!Honest people and will make sure you are happy and satisfied customer.  Amazing customer service !!
  
 
  
 
 
 
  
 
 
 Jessica Stanley 
 
2022-11-22
 
 
 Trustindex verifies that the original source of the review is Google. 
This company was quick to respond and very fair and reasonable I highly recommend this company's services.
  
 
  
 
 
 
  
 
 
 Haley Wood 
 
2022-09-29
 
 
 Trustindex verifies that the original source of the review is Google. 
We had mold in our rental property bathroom due to no fan being installed in the bathroom. They came out and inspected everything, kept me updated every step of the way, and is working to ensure this issue never happens again. I cannot recommend this company enough!
  
 
  
 
 
 
  
 
 
 Demi 
 
2022-02-01
 
 
 Trustindex verifies that the original source of the review is Google. 
PureOne was routed to me via a third party site and I'm so happy they were! Patrick was professional, responsive, and honest in his assessment of my problem. He made me feel comfortable (after I scared myself Googling my problem) and he explained things in a way that I could easily understand. I highly recommend him!
  
 
  
 
 
 
  
 
 
 Nikki 
 
2021-11-28
 
 
 Trustindex verifies that the original source of the review is Google. 
Will definitely recommend Pat and his team to anyone! They truly go above and beyond for their customers. My husband and I learned a lot dealing with our mold issue. Thank y'all again.
  
 
  
 
 
 
  
 
 
 Clark Wade 
 
2021-08-24
 
 
 Trustindex verifies that the original source of the review is Google. 
After a home inspection, we contacted PureOne to evaluate a potential problem for us. This company provides a quick response and great customer service.  Will definitely use again if the need arises, and would highly recommend.
  
 
  
 
 
 
  
 
 
 Nix Fisch 
 
2021-08-05
 
 
 Trustindex verifies that the original source of the review is Google. 
Patrick was incredibly quick to respond to my call, arrived on time with clear communication, was highly professional and personable, and wasn't a pushy salesman in the least. Ultimately the solution to my problem is DIY-able and Patrick gave me all the product and process advice he had and didn't push me to spend a dime with him or his business before attempting to address the issue myself.  I paid $0 for an incredible amount of value in information and reassurance from Patrick. I hope I don't need to call him back but you can guarantee I will refer anyone and everyone I can to Patrick with confidence and would certainly call him first if I needed to. This is how you run a customer-care first company. Nice chatting with you Patrick, thanks again!
  
 
  
 
 
 
  
 
 
 Emma Paris 
 
2021-06-07
 
 
 Trustindex verifies that the original source of the review is Google. 
Can’t speak highly enough about Patrick and his team. I called Patrick on the Tuesday before Memorial Day after the crew demo-ing our bathroom found mold and had to halt our renovation. Patrick came out the next day, even though he was working a half day ahead of the holiday, to come out and evaluate the situation. He was thorough and straight forward with the extent of the problem. We had someone out the very next week and work was completed in a day, exactly as we were told. Communication and scheduling were great, and it was the best possible outcome to be 5 months pregnant and hysterical about finding mold in the only bathroom in your house. Price was also excellent. We had 2 other quotes for the exact same scope of work come in at $2800 ($700 above what we paid) and $5800 (!!). So also a great value. But even had it not been the least expensive, the customer service would have put him leaps and bounds over everyone else and we would have gone with him. Patrick is a retired detective, and you can really see that in his attention to detail going through a project. Although I hope we never have to use his services again, I would recommend him to anyone needing mold remediation.
  
 
  
 
 
 
  
 
 
 Lawrence Ellis 
 
2021-06-02
 
 
 Trustindex verifies that the original source of the review is Google. 
Patrick came to our house and gave us a wonderful and professional experience. He explained what need to be done and since I had already washed down everthing he gave us some tips for other things. He also took the time out to tell some stories about himself, what a treat. Not many people will take the time to do that. So if you ever need service please call pureone service I highly recommend them. Who knows you might even  get a story or two.
  
 
  
 
 
 
  
 
 
 Brandon B 
 
2021-04-24
 
 
 Trustindex verifies that the original source of the review is Google. 
Pat Apoaon and his crew does an excellent job. Pat is not hands off and works closely on jobs to make sure it’s done perfect. Highly recommend. He did my crawl space and no issues.