Call immediately - even before contacting your insurance company. Fire damage continues spreading through soot infiltration and water damage from firefighting efforts. We respond within 60 minutes to secure your property and stop secondary damage. Waiting even 24 hours can turn a $15,000 restoration into a $50,000 total loss. Our emergency board-up and tarping services protect your property while you handle other priorities.
Most policies provide excellent coverage for fire damage, including smoke and water damage from firefighting efforts. We work directly with all major insurance companies and handle your entire claim from start to finish. Our detailed documentation typically results in 40% higher settlements than homeowner-filed claims. We offer direct billing so you pay only your deductible, never any upfront costs.
We save 60% more items than typical restoration companies through our advanced content cleaning facility. Electronics, photographs, documents, artwork, and textiles often survive when treated properly. Our ultrasonic cleaning technology and specialized treatments restore items others would discard. We provide detailed inventories and work with your insurance to maximize coverage for both restored and replacement items.
Usually not initially due to smoke residue and structural concerns. Soot contains toxic chemicals that pose serious health risks, especially for children and pets. We'll assess air quality and structural integrity to determine when it's safe to return. For extended projects, we coordinate temporary housing coverage through your insurance policy. Our goal is getting you home safely as quickly as possible.
Most residential restorations take 2 to 4 weeks, but severe damage can require 6 to 8 weeks. Orange County’s coastal humidity can require careful drying and odor control to prevent mold and lingering smoke issues during the process. Our advanced equipment and experienced crews work efficiently while maintaining quality. We provide clear timelines upfront and regular progress updates.
Yes, we guarantee complete smoke odor elimination or we return to fix it free. Unlike companies that use temporary deodorizers, our hydroxyl generators and ozone treatment destroy smoke molecules permanently. We treat HVAC systems, seal odor-affected materials, and provide air quality testing to verify complete elimination. Most companies can't match our odor removal guarantee.
We use thermal imaging cameras to detect heat damage inside walls and ceilings that visual inspections miss. Our specialized equipment identifies smoke infiltration in HVAC systems, electrical components, and structural cavities. Standard restoration companies often miss 30-40% of actual damage, leading to ongoing problems. Our comprehensive assessment ensures nothing gets overlooked.
Orange County’s coastal humidity and smoke exposure from regional wildfires can leave lingering odors and fine soot that settle deep into HVAC systems, attics, and wall cavities. Local experience with California building codes, permit requirements, and insurance documentation helps ensure the job is handled correctly from cleanup through reconstruction. A company familiar with Orange County homes and businesses is better prepared to restore air quality, remove smoke residue thoroughly, and prevent secondary issues like mold during recovery.
Look for IICRC certification, proper licensing, and experience working with insurance claims. Avoid companies that demand full payment upfront or cannot provide a fast emergency response. PureOne Services offers free detailed assessments, works directly with your insurance, and backs our work with written warranties. Check local references from Orange County homeowners and businesses, not generic national reviews.
Absolutely. Fire scenes typically involve massive water damage from fire hoses and sprinkler systems. We're certified in both fire and water damage restoration, so we handle everything in one coordinated project. This prevents delays, miscommunication, and cost overruns that happen when multiple companies are involved. Our integrated approach saves time and money.